Jim Pemberton's
Fabric Pro Upholstery Specialist
Workshop!

Where Can I Find a Furniture Cleaning Specialist? . . . .
and one who can be trusted? . . . Two key questions asked by today's affluent consumers as well as their furniture retailers and interior designers. 

In the past decade or so, there are fewer and fewer cleaners willing (or even capable) to clean high value, or sensitive, delicate textiles.

Why has this occurred?

In my opinion, there are 3 key reasons why this situation exists today, and this is how I see them:

#1 - Carpet cleaning has become comparatively easy, especially when compared with upholstery cleaning! Like it or not, cleaning a soiled recliner or chair has become comparable to cleaning a heavily soiled main entry carpeted area!
 
#2 - Upholstery cleaning professionals are faced with fewer "Problem Fabrics" than in the past!
Synthetic fabric upholstered furniture is predominately preferred by consumers when furnishing homes with kids, pets & seniors.

#3 - Industry wide focus & growth of certification courses featuring "Why" or "Knowledge" based training vs "Why" + "How-to" & "Hands-on" of craftsman training courses.
 
There is no question that the focus of the professional cleaning industry on certification classes has helped a wide variety of cleaners become competent in upholstery care. However, the courses are designed for "line technicians" only, with the focus on “why” and "the test", rather than the “How to” and "Hands-on" of craftmanship training!

In addition, the necessary structural requirements of the certification course allows little to no time for any true hands-on training in the standard two day format. Certification training structure contains no marketing guidelines, and little or no emphasis on making your business stand out as a "FABRIC PRO SPECIALIST" in your marketplace.

How Can You Benefit From This ?

These trends mean that, in your market place, once again there exists an outstanding opportunity for a cleaning company who wants to be a specialist in high value and/or delicate, hard to clean fabrics!

Additionally, if they can trust you with their high value pieces, they certainly will look to you when they need a professional to provide needed services for the rest of their valued household assets!

Introducing: The 'Fabric Pro Upholstery Specialist Workshop'!  

This unique two day course is absolutely not a "Prep" course to prepare you for another longer certification course.

In this two day course you'll receive all the essential information not contained in other courses, without the mind numbing additional information on fabric names, dyeing processes, and chemistry that is “nice to know”, but rarely “need to know” information for the 'Fabric Pro Upholstery Specialist.'

In this class you will learn 'What to do" + "When to do it"
as well as  "How to do it  . . .   "Hands-On"!

'Fabric Pro Upholstery Specialists' Must Sharpen These Skills:

1. How to Set up and Start: 
A technician has to know how to talk to the customer about the cleaning job, plus how to neatly and efficiently set up the work area. This commonly overlooked skill is overlooked in training classes, and yet is critical to the outcome of the job. The best "test of this skill" is live role play where the cleaner needs to practice these vital communication skills.

 2. How to - Conduct Inspections,
using a unique inspection guide that will help gain your customers' confidence, increase your ability to be paid what you are worth, and vastly decrease your liability all at the same time.

3. How to - Conduct fiber and dye tests
that are simple, reliable, and will help you determine the methods that will not just keep you out of trouble, but help you get spectacular results.

4. How to Clean Upholstery from Start to Finish:
It's not enough to just clean a cushion, or part of one. The technician must participate in performing each step of the cleaning process from the beginning to the end.  Such seemingly simple things as where to start, how to hold the cleaning tool, and how to minimize fatigue all make a big difference.

5. How to - Clean every fabric you encounter in the field,
especially the new fabrics and styles that you never learned about in previous classes. This is not a "20th Century Class", but instead one that will teach you how to meet today's cleaning challenges!

6. How to Clean Problem Fabrics:
Cleaning fabrics that are known to bleed, brown, or have texture problems and not having those things happen greatly builds confidence so that when the technician faces their first "problem fabric" in the field, its not unfamiliar territory.  Working with these fabrics in a real world setting will greatly lessen the chance that the cleaner will damage something in the field later.

7. How to Solve Problems:
How to remove water stains, correct texture distortion, and remove browning are all skills you should know to increase your confidence and improve your value as an important resource to your customer.

8. How to Remove Spots and Stains: 
Spots and stains create many potential problems for cleaners, but the ability to remove them successfully can be the most important reason for someone to call you.

9. How to Treat Upholstery for Odors:
How to work with the unique problems that furniture and cushion construction create when treating upholstery for odor problems, and get great results.

10. What & How to Use - Specialty Cleaning Agents
for best results. This class is definitely NOT generic in nature, but instead focuses on the latest innovations in fabric cleaning products that are proven performers in the field.

11. What & How to Use - Specialty Cleaning Tools
that are both the most effective as well as the safest to use. You'll also discover what tools you may have in use that could cause you damage claims, if they have not already!

12. How to prepare for effective application of the protector that you can guarantee. You'll learn about common cleaning methods that prevent your protector from working, and what to do about it!

13. How to Sell and Apply Protector - and Guarantee it!
Fabric protection is more important for furniture than it is for carpet, but few cleaners sell this service well. Learn how to demonstrate the value of the application your customers, and just as importantly, learn how to apply it so that it works and lives up to your customers' expectations!

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Two Day - All New "Specialist" Course With "Hands On" Training

Class size is very limited for personal attention purposes, so register  today.

[Next Available Date? Click Here For The Learning Center Calendar:]

Instructor: Jim Pemberton
Time: 8:00 AM – 5 PM each day
Cost: $975.00 per student  {Includes Comprehensive Online Pre-Study}
Good for 2 IICRC CEC's
Lunch & Refreshments -- Compliments of Pembertons

Call us at 800-342-2297 or
Click Here to Register For a Class