In this third and final instalment, here are some tips on creating meetings that everyone will enjoy and benefit from.

  • A good meeting must inform, educate, encourage and motivate. Team members should be informed (to overcome the “nobody tells me anything” disease), be educated (so they have the skills to deliver the results), be encouraged (through recognition and reward), and motivated (to want to do it).

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  • A typical team meeting format could be:
  1. Welcome (Chairperson, 2 minutes)
  2. What went right for me (Each attendee, 1 minute each)
  3. That was the week (or fortnight) that was— what’s happened since our last meeting including how the business is doing (Manager, up to 10 minutes)
  4. What went right, what went wrong and what do we learn from it (Manager and team members, 5- 10 minutes)
  5. Recognition & rewards— making the achievers feel important in front of their peers (Manager, 2-5 minutes)
  6. Skills building session (could be business related like product knowledge from a supplier, role playing amongst the team members, a video, an outside presenter, etc or less frequently on personal development matters like finance, image, travel, etc 15-45 minutes)
  7. Future promotion and advertising programs – details provided and what team members need to do to participate in the program.
  8. Individual aims and objectives for next period (each attendee, 3 minutes)
  9. Motivational close (discretion of Chairperson, 5-10 minutes)

Follow this simple formula and you’ll find team meetings become a breeze and highly productive. It will overcome most team members’ biggest whinge— that “nobody tells me anything around here.” Communication is the breakfast food of champion teams